IFIT FREQUENTLY ASKED QUESTIONS
IF I DON'T RENEW MY IFIT SUBSCRIPTION, CAN I STILL ACCESS WORKOUTS ON MY TREADMILL, CROSS TRAINER, BIKE OR ROWER?
If you don't renew your subscription, you will have access to a limited number of iFIT workouts. You can always use your treadmill, cross trainer, bike or rower in manual mode.
IF MY IFIT SUBSCRIPTION EXPIRES, HOW DO I START A WORKOUT ON MY MACHINE?
Simply push the Start button on your machine to begin a manual workout. You'll be able to manually adjust your settings, and your screen will display an oval racetrack as you work out.
HOW DO I CANCEL MY IFIT MEMBERSHIP?
To cancel your subscription, follow these steps:
- Log in to your account at iFIT.com.
- Hover over your name in the top right corner, then click Settings.
- On the left side, click Membership Plan.
- Scroll to the bottom, then click End Benefits.
- Click Continue to End Benefits until the Confirm Your Membership Cancellation pops up, then click End Membership.
WHY DO I HAVE TO ENTER MY CREDIT CARD NUMBER BEFORE I USE IFIT, EVEN THOUGH IT WAS INCLUDED WHEN I PURCHASED MY MACHINE?
Don't worry—you won't be charged anything at this time. We only need your credit card information for renewal purposes so when your subscription does renew, we'll have a payment method on file. Since your NordicTrack purchase is a separate transaction from your iFIT subscription renewal, your iFIT payment information isn't shared with us.
For more iFIT information, please click here.