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Delivery Locations

We deliver to most UK and Irish addresses. We can deliver for free to most locations, however, some locations will require a delivery surcharge.

Standard Free Delivery

  • Free delivery is offered on all products ordered to mainland UK addresses.*
  • Select the standard free delivery option and your product will be delivered by a two man delivery team into the ground floor room of your choice with clear, unrestricted access.
  • You will be contacted within 2 working days of placing your order by our delivery agents to book your delivery day.
  • You should expect to receive your product 5-7 working days after placing your order.

*There is a delivery surcharge to be applied to off-shore locations including but not limited to Northern Ireland, Republic of Ireland, Isle of Man, Channel Islands, Isle of Wight, Isle of Lewis, and Orkney Isles.

Standard Off-Shore Delivery

  • We offer standard off-shore deliveries to Northern Ireland, Republic of Ireland and Isle of Man.
  • Deliveries to off shore UK addresses with BT or IM postcodes are an additional £9.99. Deliveries to a Republic of Ireland address are an additional £14.99. You will be offered the correct delivery option automatically during the checkout process.
  • The delivery is a kerb-side delivery only.
  • You should expect to receive your product 7-14 working days after placing your order.

Off-Shore Delivery Quotations

  • Certain areas require a quotation from our delivery agents for the delivery surcharge based on product size, weight and delivery location.
  • Postcode areas that require a delivery quotation include; PO30-41, GY, JE, TR21-TR25, HS, ZE & Scottish Islands.
  • Scottish Islands include; HS, IV41-IV51, IV55-IV56, KA27, KA28, KW15-KW17, PA41, PA42-PA49, PA60, PA61, PA62-PA76, PA77, PA78, PH41, PH42, PH43, PH44, ZE.
  • You will be offered this delivery option automatically during the checkout process.
  • Upon receipt of your completed order, our sales staff will contact you with details of the required delivery surcharge.
  • The delivery is a kerb-side delivery only.
  • You should expect to receive your product 7-14 working days after placing your order.

Delivery Upgrades

You can upgrade your delivery to include Saturday delivery to up or downstairs locations. These upgrades are only available on Mainland UK orders and further location restrictions can apply.

Saturday Delivery

  • You can choose to have your delivery upgraded to a Saturday delivery for an additional £19.
  • If you select Saturday delivery, your product will be delivered by a two man delivery team into the ground floor room of your choice with clear, unrestricted access on the next available Saturday in your area.
  • Whilst we will endeavour to deliver on the first Saturday after you place your order, this is not always possible and your order may be delivered on a subsequent Saturday.
  • Saturday deliveries are only available to UK mainland addresses and also exclude the following postcodes; AB, BT, DD, DG, GY, HS, IM, IV, JE, KW, KY, LL, PA, PH, PL, PO30-41, SA, TQ, TR.

Upstairs Deliveries

  • You can choose to have your product delivered up or downstairs for an additional £29.
  • If you select this option, your product will be delivered by a two man delivery team into the up or downstairs room of your choice with clear, unrestricted access.
  • You should expect to receive your product 5-10 days after placing your order.
  • Upstairs deliveries are available Monday to Friday for mainland UK addresses.
  • This service is not available off shore, to Scottish highlands or on a Saturday. Scottish highlands includes; IV3-IV40, IV52-IV54, IV63, KW1-KW14, PA20-PA40, PH19-PH40, PH50.

General

All goods are supplied flat-packed for home assembly. Two people are required for assembly of larger items.

Please ensure you check the product and packaging thoroughly before signing for your goods as received in good condition. Please be aware that the outer packaging on heavy goods may be marked or damaged but will have served its purpose in protecting the goods inside. In the unlikely event that a product is delivered in an unacceptable condition, please refuse the delivery and contact our sales office.

You must ensure you are available to accept delivery on the agreed date or additional charges may apply.

Small items will be sent by either post or a parcel carrier. The delivery method is specified during the checkout process. Neither service offers pre-booked deliveries, post or parcel deliveries should be expected within 2-5 working days of order. If you are unable to receive the package during the initial delivery, you receive a card from the delivery agent allowing you to re-schedule the delivery or arrange collection from their nearest depot.